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  • Can I use Noory if I am not 18 years old?
    The nutrition guidelines currently used by Noory are based on the needs of adults aged 18 and over. Therefore, it is not currently recommended to use Noory if you are under the age of 18.
  • Can I use Noory to lose weight?
    Yes, the Reduced Calorie diet option in Noory is designed for those wanting to manage their weight. If you select this diet option in the Noory dashboard, Noory will ensure that your meal plan is both nutritionally balanced and lower in calories ensuring a safe and healthy weight loss journey.
  • What is Noory?
    Noory is a personal nutrition guide. Whatever your dietary challenges may be, Noory can provide you with meal plans that are full of tasty and nourishing recipes adapted to you. Each meal plan is specifically optimised to suit your needs, tastes and preferences. Noory takes care of the endless search and provides everything you need in one secure environment.
  • Do I have to pay to use Noory?
    Creating a Noory profile is completely free! So you can access the specially tailored meal plans and enjoy the recipes that Noory creates for you at no cost.
  • What does "Early access" to Noory mean?
    Early access refers to the initial version of Noory that will be available to a limited group of users. This Noory version is still in development and therefore may contain some bugs or missing features, however we are constantly working on improving these functionalities. We really value your feedback, so if you would like to share your experience using Noory with us please reach out to us on our contact page.
  • What do I do when my profile is too restrictive and Noory cannot generate a menu for me?
    If you are being notified that Noory is unable to generate a menu as your profile settings are too restrictive, you can try the following options in the ‘profile’ section of the Noory dashboard: Increase the number of meals and snacks per day. Talk to your healthcare provider about modifying how many meals you see in your menu each day. This can help you enjoy a more varied diet and will also provide a greater likelihood for the recipes in Noory to better meet your dietary needs. Modify your dietary preferences or restrictions. Adjusting these settings and reducing restrictiveness where possible can help broaden your meal options and make it more possible for Noory to find the right recipes for you. If you have adjusted your settings but your profile is still too restrictive to generate a menu, our helpdesk is here to assist. Contact us for direct support, and we’ll help tailor your profile to better suit your needs.
  • How do I edit my profile?
    To edit your Noory profile, simply go to your dashboard and click on the edit button in the top right corner of what you would like to change.
  • How can I delete my Noory profile?
    We are sorry to see you go and would love to hear why so we can learn from your feedback. If you would like to delete your Noory profile, please contact us directly via the contact form on the website and we will delete it on your behalf. It is important to note that once your Noory profile has been deleted all of your information will be permanently gone.
  • Can the advice of a dietitian or other healthcare provider be incorporated in my Noory profile?
    Unfortunately this is not yet possible. However, you could discuss your Noory settings with your dietitian or healthcare provider to align these with your (dietary) treatment plan. Within the upcoming period we will be testing NooryMed for the first time in a clinical setting. In NooryMed your healthcare provider can directly set up a Noory profile for you, also taking into account additional health and medical information. Stay updated.
  • How do I set up my Noory profile?
    To set up a Noory profile, simply go here and follow the steps in the sign up. Once you have completed this process you will end up at the dashboard, where your Noory profile will be ready to use.
  • How is Noory using my personal information?
    Noory uses your personal information to generate recipes and meal plans that fit your specific needs. You can find more detailed explanations on how Noory implements your data by clicking the 'Info' buttons in each section of the Noory Dashboard. In addition, your personal information is used in an aggregate and anonymised way in order to assist with our statistics to ensure that we can continue to improve and monitor the health of the product. More information about our privacy policy can be found here.
What is Noory?
What does "Early access" to Noory mean?
Do I have to pay to use Noory?
Can I use Noory if I am not 18 years old?
Can I use Noory to lose weight?
How do I set up my Noory profile?
How do I edit my profile?
Can the advice of a dietitian or other healthcare provider be incorporated in my Noory profile?
How can I delete my Noory profile?
What do I do when too restrictive?
How is Noory using my personal information?
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